As a mature 24x7 NOC services provider, INOC is privileged to support numerous high-level clients. We hold ourselves to a high standard, so continuous improvement is just part of our culture.
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NOC Customer Advocacy
INOC is so committed to stellar service that we even have a Customer Advocacy group. Among its initiatives:
- Offering a neutral channel for client feedback independent of the NOC
- Quality assurance and quality control programs for the support we provide
- Regular client surveys on particular issues and areas of service
- Regular review meetings with clients aimed at service improvement
All in the interest of providing the highest quality NOC support.