Optical Networks
Optimize Your Optical Network
Now more than ever companies are transitioning from TDM and copper Ethernet to optical fiber technologies in order to increase bandwidth and reduce expenses. Infrastructure changes alone, however, will not net optimal results. To see the maximum return on investment, it takes a comprehensive strategy around maintaining and managing the optical network. With INOC’s optical support expertise, companies can improve performance and realize cost-savings faster. Our custom 24x7 NOC services help mitigate post-deployment challenges for Network and IT Support Managers - detecting and correcting problems well before they impact uptime.
Customized NOC Support, Designed by Optical Networking Experts
INOC’s Advanced Engineering Team works closely with our NOC support engineers, leveraging their in-the-field optical networking expertise to design a custom solution that achieves your network support and performance goals. Our engineers are experts in a wide range of optical network technologies: 10 Gigabit Ethernet (GigE), 10 Gigabit SONET, OCx ATM, any protocol – SONET, Ethernet, FibreChannel – over DWDM, GPON, and new and emerging technologies such as MPLS, PBB, and OTN. We provide 24x7 NOC support on a range of optical platforms from various equipment manufacturers – Cisco, Nortel, Juniper, Infinera, ADVA and others. So no matter how your optical network is architected, our NOC support will maximize its availability to your customers.
INOC’s NOC support for optical networks includes:
- Optical vendor / equipment specific engineering expertise and support
- 24x7 Monitoring of a variety of metrics – Loss of Signal, Bit Errors, Optical Power Levels, Laser Current, Voltage Output, Bandwidth and more
- Custom processes and procedures, tailored to your performance goals
- Engagement with Carrier NOCs and Field Support to coordinate support activity
- Configuration and performance management
- Custom reports
- Branded web portal that provides:
- Real-time status
- Visibility in to NOC support activity
- Branded access to your customers
Here are a few examples of customized NOC service solutions that INOC provides for optical network customers:
Advanced Engineering, Circuit Tracking, Carrier Support and 24x7 NOC Support
A Midwest optical transport service provider operating and maintaining a fiber optic network running through Minnesota, Wisconsin and Illinois used INOC to design, build out and maintain their SONET over a DWDM network. The network grew from just a few nodes to a dual-ring network transporting OC48 and GigE. As part of this engagement INOC developed a monitoring solution that included circuit tracking and troubleshooting processes and tools to work with multiple carriers.
Advanced Engineering and 24x7 NOC Support
A nationwide, high bandwidth OC192/10 GigE provider uses INOC for Advanced Engineering support to design extensions to the existing optical network, accommodate new services and locations, and improve redundancy. INOC is also monitoring this nationwide optical network 24x7 to help ensure our customer meets their very tight SLA’s and response times.
You invested in optical network technology. Now maximize your return.
INOC’s expert staff, 24x7 monitoring, processes and tools will help your company reap the benefits associated with optical networking technologies faster. Our comprehensive NOC solution seamlessly integrates into your existing IT operations providing the support and tools you need to yield the greatest return on your infrastructure investments. With NOC support solutions that are tailored to meet your specific needs and goals, we elevate the value of your optical network.
For more information on how INOC can help your company improve Network and IT availability and performance, send an email to info@inoc.com or call 1-877-NOC-24X7 (1-877-662-2497).