Our Leadership:

INOC’s leadership leverages decades of experience in NOC monitoring and engineering at the executive level. While our expertise is internationally recognized, we’re small enough to know the importance of personal interaction. Our executive team collaborates closely with clients and enjoys long-term relationships with the majority of companies INOC has served.

We love what we do and it shows. 

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  • Prasad Ravi

    Co-Founder/Chief Executive Officer

    Prasad has more than 20 years of networking and IT experience. Prior to INOC, he was Director of Enterprise Network Services at Rush University Medical Center, where he built one of the first large-scale ATM networks and streamlined the delivery of applications across the enterprise. Previously, he applied computational science methods to problems in engineering at the National Center for Supercomputing Applications. Prasad holds a Ph.D. in computational science from the University of Illinois at Chicago and an MBA from Northwestern University. He is the author of 14 published papers.

    “I enjoy working closely with clients to solve challenges. I’m always a phone call away.”

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  • Prasad Rao

    Co-Founder/President and Chief Operating Officer

    An organizational efficiency and quality control expert, Prasad has 25 years of experience in operations, finance and business development in the IT and manufacturing industries. Prior to INOC, he was Director of Engineering at RC Machine, where he oversaw the engineering of automotive production machines. He was also co-founder and chief executive of Vidhata Plastics, a pioneering manufacturer of polyurethane shoe soles. A graduate of the Indian Institute of Technology-Madras, Prasad holds an M.S. in industrial engineering from the University of Illinois.

    “I constantly seek new ways to run a high-quality, efficient and effective organization.”

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  • Rick Smith

    Co-Founder/Vice President of Customer Advocacy

    Rick has spent more than 30 years in the network services field as a project manager and consultant. For nearly 17 years, he was a network engineer at the University of Wisconsin-Madison. At INOC, he has led several divisions, including NOC Operations/Service Delivery, Network Engineering and Systems/Development. He now spearheads INOC’s Customer Advocacy group, aimed at consistently delivering the highest quality service and exceeding client expectations. Rick attended UW-Madison and holds a degree from Herzing University, which named him to its Wall of Fame for his professional accomplishments.

    “My mission is to ensure that we continually meet our clients’ service expectations.”

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  • James Leu

    Director of Technology

    Jim has spent more than 20 years as a software, network and systems engineer. While studying computer information systems at the University of Wisconsin-Stevens Point in the 1990s, he started a company to provide Internet access to the Stevens Point community. He later wrote the first open source implementation of MPLS. Before joining INOC, Jim was a network engineer at the University of Wisconsin-Madison and worked for a few startups. Part of his role at INOC is directing the customization of NOC solutions for clients, adapting software to meet their needs.

    “I love the challenge of creating custom solutions for clients. We don’t do cookie cutter.”

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  • Art Meierdirk

    Senior Director of Business Services

    Art has more than 40 years of wireless and wireline communications network experience, including in technology, process and personnel management. Prior to INOC, he worked at AT&T, Dukane Communications and Tellabs, holding roles in product, program and outside plant management, and sales and deployment of communication services for providers and enterprises worldwide. Art actively supports and presents for industry groups, including NEDAS, PCIA, SCTE, Bellcore, the Stentor Alliance, the RBOCs and various standard-writing organizations. He is a graduate of Northern Illinois University’s School of Business.

    “I enjoy sharing knowledge with the industry and continually learning myself.”

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  • Peter Prosen

    Director of NOC and Field Services

    Pete has 30 years’ experience in engineering and sales, including systems engineering, software development, OEM and channel sales, product management, process design and improvement, and system quality assurance. He has worked for a range of companies in the cable, telephony, cellular data and wireless markets, including E-Band Communications, Motorola, FlexLight Networks and ADC Telecommunications. The high-level wireless expertise Pete brought to INOC enabled the development of new and innovative solutions for clients. As manager of both INOC’s NOC and field services teams, he ensures quality and efficiency across the operation.

    “I look at a problem and ask not only ‘why’ but ‘how’ so we can fix it at the source.”

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  • Brian Parker

    Director of Optical Network Services

    Brian is a 20-year veteran of the optical networking industry. In 2000, he left TDS Telecom to become INOC’s first full-time employee in Madison, where he spent 12 years helping build our high-level engineering team. From 2012 to 2014, Brian led a team at Charter Communications in the design, provisioning and support of commercial networks. In 2014, he returned to INOC to head up our new Optical Network Services Division. An active member of the industry, Brian was a finalist in the IP Challenge at the 2014 SCTE Cable-Tec Expo.

    “I love seeing where we can fix inefficiencies and help customers save money.”

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  • William Jensen

    Technology Advisor

    William has over 25 years of experience in network engineering and worked with Interop networks around the world. He is currently on the board of InteropNet Labs and also helps orchestrate private and public MPLS technology testing events with the MPLS Forum, University of New Hampshire, and Isocore. Bill holds a joint appointment with the University of Wisconsin, Madison.

    “I focus on what’s coming up and how new technologies can benefit our clients.”