How Benchmarking & Streamlining NOC Ops Lower Costs & Boost Effectiveness

  • BLOG

    Originally posted to Top Operator.org by Dan Baker,

    One of the hardest things in the comms business is getting efficiency out of network operations.

    Given the big investments and complexity in telecom networks, operators tend to throw money, people, and tools at their network operations center (NOC) on the better-safe-than-sorry theory.

    Yet operators who fail to trim the cost/performance in their NOCs are crowding out vital funds for network expansion, sales, and customer support.

    Magnifying the challenge of NOC efficiency is that consistent benchmarks are hard to come by because networks vary greatly by type, equipment, scale, and configuration.

    To read the full article please click here.

  • About INOC

    INOC is an ISO 27001:2013 certified 24×7 NOC and an award-winning global provider of technology infrastructure monitoring, reporting and support services for communication service providers and enterprises.  From a primary NOC in Madison, WI, and a Disaster Recovery NOC near Chicago, IL, INOC’s 24×7 staff provides a hands-on approach to incident resolution.  INOC proactively processes critical technology support issues and delivers timely information to improve the uptime, availability and performance of applications, servers and networks.  A client web portal, NOCVIEW4, provides extensive reporting capabilities and visibility into infrastructure monitoring and support activity in real-time.  INOC cost-effectively integrates 24×7 NOC support into a client’s existing support operation to deliver greater uptime.  For more information on INOC and its services, email info@inoc.com or call +1-877-NOC-24X7 (+1-877-662-2497).  You will also find additional information on our website, INOC.COM, or by following INOC on TwitterLinkedIn and Google+.

  • MEDIA INQUIRIES:

    Ilissa Miller

    iMiller Public Relations for INOC

    Tel: +1 866 307 2510

    INOC@imillerpr.com

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