Illinois Rural HealthNet Retains INOC for Advanced NOC Support

  • NEWS

    July 29, 2014

    Expert Network Configuration, Engineering and 24×7 NOC Support Enable Increased Bandwidth and Critical Operation of Dedicated Health Care Network

    NORTHBROOK, IL, JULY 29, 2014INOC, a 24×7 Network Operations Center (NOC) and global provider of NOC monitoring, reporting and support services, announces that it has been selected by the Illinois Rural HealthNet (IRHN) to aid in the design and configuration, 24×7 NOC Support and engineering of its latest fiber-optic network upgrade.  The IRHN is a not-for-profit 501(c)(3) organization of health care providers dedicated to deploying and maintaining a high-speed network to improve the connection and flow of vital information between rural hospitals and health care clinics in Illinois.

    “With connectivity regarded as the nervous system of any hospital or health care facility, the health care sector is seeing rapid evolution and investment in broadband deployment,” says Roger L. Holloway, CEO and President of the Illinois Rural HealthNet.  “INOC serves as one of the technical experts, and is the system integrator and operating arm of the IRHN’s dedicated health IT network.  Their objectivity and knowledge of the IRHN proved invaluable during our latest network upgrade, and their role has been absolutely essential to the daily operation of our fiber backbone.”

    Currently, there are more than 50 rural health care entities being linked to each other and to urban medical centers by way of the IRHN.  With the engineering and expert configuration support of INOC, the federally funded program is doubling the bandwidth speed of its 3,100-mile, fiber-optic network in order to provide a vital fiber link for an expanding community of health care providers, including rural mental health facilities, hospitals, clinics and practices, ambulatory care sites, acute care facilities, and more.  IRHN will also continue to leverage INOC’s 24×7 NOC support and real-time monitoring to ensure critical uptime for its newly upgraded dark fiber network, wireless network and other fiber-based services, allowing for the IRHN’s efficient transmission of electro-cardiograms, CT scanner files, digital mammography files, and other diagnostic information.

    “INOC is committed to providing proven NOC solutions that enable IRHN to deliver better service across its network of health care providers, ultimately improving patient care outcomes and expanding broadband capabilities into rural Illinois,” adds Prasad Ravi, Chief Executive Officer of INOC.

    A customer since 2009, IRHN leverages INOC for 24×7 monitoring of diverse network switches, troubleshooting and resolution of service disruptions and equipment failures, and fiber cuts.  Additionally, INOC mitigates carrier circuit issues, coordinates and dispatches field support, and communicates with health care facilities, vendors and fiber providers on IRHN’s behalf.

    “With INOC, IRHN is able to offer health care providers a reliable, secure and high-performance network backed by 24×7 NOC support,” remarks Doug Power, IRHN Acting Project Coordinator.  “There are many NOCs in existence today, yet very few that can provide the breadth of services, engineering capabilities and technical expertise of INOC.”

    For more information about INOC, visit INOC.COM or email info@inoc.com.

  • About INOC

    INOC is an ISO 27001:2013 certified 24×7 NOC and an award-winning global provider of technology infrastructure monitoring, reporting and support services for communication service providers and enterprises.  From a primary NOC in Madison, WI, and a Disaster Recovery NOC near Chicago, IL, INOC’s 24×7 staff provides a hands-on approach to incident resolution.  INOC proactively processes critical technology support issues and delivers timely information to improve the uptime, availability and performance of applications, servers and networks.  A client web portal, NOCVIEW4, provides extensive reporting capabilities and visibility into infrastructure monitoring and support activity in real-time.  INOC cost-effectively integrates 24×7 NOC support into a client’s existing support operation to deliver greater uptime.  For more information on INOC and its services, email info@inoc.com or call +1-877-NOC-24X7 (+1-877-662-2497).  You will also find additional information on our website, INOC.COM, or by following INOC on TwitterLinkedIn and Google+.

  • MEDIA INQUIRIES:

    Ilissa Miller

    iMiller Public Relations for INOC

    Tel: +1 866 307 2510

    INOC@imillerpr.com

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